Audio not functioning in expansion in audio

hschecht9884 · Postby **hschecht9884** » April 10th, 2012 10:08 pm

I can not receive audio in this section even though I am a premium member

jaehwi · Postby **jaehwi** » April 11th, 2012 5:31 am

Hi hschecht9884,
This is Jay from HebrewPod101.com

I understood your message as saying you couldn't listen to the audio files of lessons, although you're premium member. Could you check if I understood ir correctly?

If that's the issue, could you please log-out the site, clean the cache of your web browser, and sign-in again? Or please check our website in different web-browsers.

If any of those don't work well, please send us email at so that we can help you more.

Thank you.

Jay / HebrewPod101.com

hschecht9884 · Postby **hschecht9884** » April 11th, 2012 12:58 pm

Those suggestions did not work

jaehwi · Postby **jaehwi** » April 16th, 2012 7:00 am

Hi,

We're sorry to hear that those solutions didn't work.

Could you send us email at with your email address and ID for the site?

Then our customer service representatives will help you fix the issue.

Thank you!

Jae / HebrewPod101.com